Payment & Shipping Policy

Payment
Shopping on JASHEN is safe, fast and convenient. we accept a number of secure payment methods designed to be completely safe and friendly. When you shop at JASHEN, your privacy and online security are always guaranteed.

PayPal: the most convenient payment method in the world JASHEN primarily uses PayPal to process secure payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfer (debit card).

Shipment
All orders are FREE SHIPPING to American,Japan and European countries. Limited to our warehouse location, we can only ship to United States, Canada, United Kingdom, Germany, France, Spain, Italy, Japan. Depending on your area, please allow the full processing time required to ship from the warehouse and 3 to 7 business days in transit for delivery. Please notice that we cannot ship to P.O. Boxes or Military APOs. 

Any questions, feel free to contact support@jashen.com or join our livechat community.

★ Reviews

Let customers speak for us

3104 reviews
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Works great! Nice to have a second, back-up head that is a “factory unit", easy on, easy off.

Quick

Fairly fast shipping of hepatic filter, unfortunately accidentally threw out filter while cleaning out dust cup.

Quit working after 14 months

Ordered this on Amazon and used it regularly on one floor of my house. I was excited to have a vacuum I didn't have to lug around. But now back to the old vacuum which still works. Hope you have better luck than I did.

Awesome!

The vacuum was much less than Dyson. I’m impressed with the ergonomic handle, ease of cleaning, power head roller release, and hanger with charging and additional battery charger as well. It’s also quiet!!

Pet brush

Only used it once. Worked well first time. Pet was ok with brush.